Shree Abhaya Veeranjaneya Swamy Devasthana ("the Temple") respects the privacy of devotees and individuals who interact with the Temple.
The Temple is administered by Shree Abhaya Veeranjaneya Swamy Devasthana Seva Samithi ("the Samithi").
This policy explains how personal information is collected, used, maintained and protected in connection with Temple activities.
The Temple uses Abhaya Sethu, an internal administration application, to support these activities.
1. Information We Collect
Depending on the interaction, the Temple may collect:
- Name and contact details.
- Address and mobile number.
- Family member details.
- Gotra, nakshatra and rashi voluntarily provided for religious purposes.
- Birthdays and anniversaries relevant to sevas.
- Seva participation and annual subscriptions.
- Donations, payments and receipt information.
- WhatsApp communication preferences and consent.
- Administrative information necessary for Temple operations.
2. How We Use Your Information
Information is used for:
- Organising and performing sevas and poojas.
- Maintaining devotee and family information.
- Managing recurring and annual sevas.
- Recording donations and issuing receipts.
- Maintaining financial and accounting records.
- Preparing seva lists for priests.
- Communicating requested Temple information.
- Meeting applicable legal and accounting obligations.
Personal information is not intended for unrelated commercial marketing.
3. Whatsapp Communications
The Temple may use the WhatsApp Business Platform for Temple-related communications, including:
- Seva confirmations.
- Payment receipts.
- Requested information.
- Other relevant Temple notifications.
Where required, communications will be sent only after obtaining appropriate consent.
Devotees may request withdrawal of WhatsApp consent.
Message delivery may involve processing by Meta through the WhatsApp Business Platform.
The Temple does not sell devotee information to advertisers.
4. Who Can Access Your Information
Access to information in Abhaya Sethu is intended to be restricted to authorised Samithi members, priests and persons entrusted with relevant administrative responsibilities.
Information may be processed by service providers where necessary for hosting, maintenance or communications, subject to appropriate safeguards.
5. Information Security
The Temple seeks to protect information using appropriate technical and administrative measures, including authenticated access and restricted administrative privileges.
No electronic system can guarantee absolute security.
6. Data Retention
Information is retained for as long as reasonably necessary for Temple activities, recurring sevas, financial accounting and applicable legal obligations.
Certain financial, donation and transaction records may need to be retained to meet accounting, audit or applicable legal requirements, even when deletion of other personal information is requested.
7. Your Privacy Rights and Requests
Devotees may request:
- Correction of inaccurate information.
- Updating contact or family details.
- Withdrawal of WhatsApp communication consent.
- Deletion of information where appropriate and legally permissible.
8. Children'S Information
Information relating to children should be provided by a parent, guardian or appropriately authorised person and used only for relevant Temple purposes.
9. Policy Updates
The Samithi may update this policy when Temple administration practices, technology or applicable requirements change.
Updated versions will be published on the website.
Related information: Data Deletion & Correction Requests